Terms & conditions

By placing an order with 'Masketeers' you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any questions, please contact us before placing an order.

1. The contract between us

We must receive payment for the goods before your order can be accepted. Once payment has been received by us you will be directed to the download automatically. An email will also be sent to your paypal address detailing the download. Our acceptance of your order brings into existence a legally binding contract between us.

2. Price

2.1 The prices payable for goods that you order are as set out in our website, however, our prices and availability of goods are subject to change without notice.

3. Cancellation by you

3.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
3.2 To cancel your contract you must notify us in writing.
3.3 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

4.0 Cancellation by us

4.1 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.2 If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

5. Delivery of goods to you

5.1 We will deliver the goods ordered by you automatically straight after payment is received and also to the email address you give us at the time you make your order.
5.2 Delivery will be made as soon as possible after your order is accepted.
5.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

6. Liability

6.1 If the goods we deliver are not what you ordered we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

7. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 14 Beargarden Road, Banbury, Oxon OX16 9PH and all notices from us to you will be displayed on our website from to time.

8. Jurisdiction

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

9. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy:
Our data collection and storage is governed by the rules of The Data Protection Act. We will only collect, store and use your personal information for specific purposes. Your name remains confidential and will not be passed on to any other companies or third parties.
From time to time we may email you or send you details of seasonal promotions and new products.
You may request that your details are removed from our mailing list at any time. If you would like us to remove your details please get in touch.
Credit Card Security: We use Paypal for online credit and debit card processing. We do not store any credit card information on our website or computers. All payment information is sent to and from Paypal. All credit card numbers are protected in the software when the order is placed using the highest form of security encryption. Further information can be found at www.paypal.co.uk.

10. Third party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

11. Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

12. Entire agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

13. Copyright

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website and marketing material are and will remain the property of Ian Nicholls. You must not use any images on merchandise or commercial products to resell without express permission from Ian Nicholls. If agreed a contract clearly outlining the terms of use and conditions must be drawn up before any merchandise with Masketeers images on them are to be sold for commercial gain.

If you are a charity and would like to use any images from Masketeers for fund raising purposes please first get in touch before we can grant you consent.

14. Company information

Masketeers, Ian Nicholls, 14 Beargarden Road, Banbury, Oxon OX16 9PH